But no fear, we can put the points in the Elite Rental Platform Program. So now we are in Bait and Switch. of our time. Where else can you find a 9 bedroom unit? Verbal remarks about were pet friendly here. We had no intention on buying but do love the area & the property thus far, also the views are impressive. Save. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. It must be a myth. I have one document that says our POA will be due every three years and another that says annually. Showing 163 Properties Available for Sale Show Rental Properties. Both men were exceptionally nice and well mannered. When I responded with "do not tell me I need to take a class of any kind" we were quickly escorted out the door without even an apology. I asked for the manager and after explaining it he apologized and went to talk to Mark Starnes [ the man who threatened me] but never got an apology from him. When we said no we were not interested and we were meeting friends for dinner they would not let us go!! Fax – 417.338.5023 When the 12 months was almost up, I phoned Nantucket--hadn't heard boo from them in almost a year--and asked them if the $1, 295..00 was paid in full and that I wanted them to send me recelpts for the payments they had been directly withdrawing from my personal checking account VIA credit card, for the duration of about a year, I asked them when my friend and I could book the CRUISE--they said she would have to visit Nantucket again, and they would sit down with us and book the cruise! Nothing. If your question was not answered by out website content, you may also use our online contact form below to receive answers to questions about Branson’s Nantucket. We were also supposed to receive another 2 night stay somewhere else without the sales pitch. There are hidden fees galore, including maintenance fees that you will be bound to by contract for life. He said then you cant buy from us. They treat you real nice until you say no. And i took it. They also lie to you right off the bat by telling you that at the end of the presentation all they ask is a simple yes or no answer. This was further proven when Branson's Nantucket was accepted into The Registry Collection for top resorts in the world, and in fact Branson's Nantucket is the only registry level resort within 550 miles of Branson … So they changed the various documents contents. I cannot believe how terribly we were treated. My parents own a time share with them . Branson, MO 65616 I would rather stay home on my beautiful 8 acres of wooded land with privacy and no people around! Max Price . Doing so jeopardizes their job, but more importantly cheats the guest out of a fair opportunity to get all the information they need to make a true, educated choice on whether our product is right for their family or not. I went to wyndham and just asked for some info but didnt have time for a tour and they told me some things and we may buy there. Read more. There are activities for every member of the family, including water parks, go carts, miniature golf, wineries, and shopping. We had a similar experience ... Rude staff... High pressure to buy/ upgrade . Max G. and Norma Faye L. “In the old days, you’d stay at a musty-fusty inn, with duck decoy wallpaper," she said. It seemed like a fair deal and there is so much family fun in the area. If you are not an owner or a RCI member, please use our contact page . @lovemyjobinBranson Branson is nothing but a tourist town! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Share. When We got to Branson Nantucket to have Our Owners Update, I was told that We didn't Qualify for the Unit that would accommodate My Husband's Power Chair, as We didn't have enough points. The unit you refer to belongs to us and we are full up. Can't find anywhere in our paperwork, but definitely remember it. @Averagefamily We feel that customer service plays a big role in keeping our owners satisfied. My husband was employeed by Branson's Nantucket. At Branson's Nantucket we pride ourselves in using the highest quality services. Keyword Property ID . Seven Hills company and its owner teresa Nantucket Schroeder is dedicated to employing undocumented people to evade taxes to the US government. Check In — / — / —. BBB remains operational and focused on serving our business community. I emailed twice and left a message twice. I wanted to personally thank you for your post. Through an exchange program we have stayed at other resorts - none can compare to BN. In my opinion they are all scams. He was not paid his commission's earnings since April 22, 2016-August 27, 2016 in full. Total and complete deceit. On our anniversary visit in October, we expressed desire to reduce existing debt. This time I was told the only way to get one with a lake view is to agree to their owners "tour". They lie so much they dont know they do it. We really aren't that dumb, but that day we were very dumb!! In fact, I threatened to take it to an Attorney--which I spoke to a law firm shortly thereafter about other issues such as: When my friend came back to Branson to visit Nantucket hoping that we could get our tickets for the Cruise since it was now paid in full, SURPRISE!!! Online: http://www.bransonsnantucket.com/contact/ The purpose of which, of course, is to protect the consumer against any potential misrepresentation. We spent another 45 minutes trying to explain to them why we were not interested! I have stayed at Branson Nantucket in a 3 bedroom a few times in the past through an RCI exchange. Location . Go to our resort home page for Bransons Nantucket. No, they were not rude to us at the time we bought our timeshare but they LIED to us. New management team has really stepped up. Press Room Customer Service About Us Contact Us. Anyone have anything in writing like this promise of complete refund if a certain # not built? When I checked with BBB their rating is F. My husband and I just went to Branson's Nantucket. We went there on 10/14/2011 to sign in. They were very professional and did not deduct for any show tickets either. I didn't say a word to him I got my son in the car and took off while he was left standing there. Further, I was informed today that our points expire on 12/31/2020. When our tour was over she rudely commented to me that "I needed to take a real estate class because I obviously knew nothing about real estate." My husband and i just bought from this place. 1-800-640-6886Intl: 813-902-9743. I told the salesman that we did not have a credit card but did have a debt card. The country is beautiful but I would NOT want to buy a vacation home there! All they want is your money ! Bottom line...not all situations or circumstances are equal and certainly not all are negative and it does not at all surprise me that there are far more negative comments than positive (and thank you by the way to our wonderful owner who sang our praises and we look forward to seeing you and your family back in awesome Branson soon!!). Gold Crown Rated. Physical address: Come see what we are up to at Branson's finest lake front resort. The owner Kevin Knasel ignored my husbands repeated requests for his weekly due ledgers and requests to be paid in full his due earned wages. I told her they had called a manager and they had ok it. Ok, the legal advice I received was that since I personally never signed for any time share whatsoever, only a CRUISE, then Nantucket should return the $1, 295.00. You have a 5 BR year after year and your deed is for that unit, but we are just kidding. In the end my Husband wanted to "Pop the cork" and did so, I signed reluctantly. 's 290.110 & 290.080. Again, we didn't even study the contracts, we just signed. We welcome you to experience the Luxurious side of Branson. I am sorry you had a bad experience, but, my husband and I just back from there this morning and were treated excellent. (A unit that is inaccessible for my husband due to his mobility issues). 2837 State Highway 265, Branson, MO 65616-6135. We own two other timeshares, and we use them all because we retired several years ago. BBB Business Profiles may not be reproduced for sales or promotional purposes. Then someone from corporate called last Friday threatening us and telling us he had video on us and we might as well pay up because we wouldn't have a chance in court - quite intimidating, especially for my wife. The Owner Update turned out to be an OWNERS UPGRADE. Search These By Points . Caveat emptor...if you go to one of their presentations, you need to ask how many points you need to book your usual size unit for 1 week more than 45 days out; and it's accompanying maintenance fees. I reluctantly agreed only after their assurance we could be socially distanced and wearing masks. Company profile page for Branson's Nantucket LLC including stock price, company news, press releases, executives, board members, and contact information We are much like you and made a huge mistake in signing a contract. If this is the way they run their business then they will be out of business soon! subjecting their employees to pay a series of things that she has secured so as to keep the money of those people because she thinks as are illegal in the country can not do anything. I NEVER signed to buy a time share, just my friend, and became angry and the salesman said, "We owe you two a FREE cruise!!! For commercial advertising information on this site. It may just be a great opportunity for folks looking for a time share with a great lake view. So we get there unprepared and around 3 hours later, after high pressure sales tactics, we signed our names to there contracts. Min Baths . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. They were very understanding and quick to issue a refund. It was classic bait-and-switch! I went with my friend STRICTLY as a by stander. STAY AWAY FROM BRANSON'S NANTUCKET AND ANY TIMESHARE DEAL OR TRAVEL CLUB, IT WILL NOT SAVE YOU ANY MONEY! As soon as we walked out the door it really sank in & I felt even worse about it. Salesman said he could "help" by doing new paperwork to take my wife off the contract. I was still told that I needed to check in to a hotel in Branson. Branson’s Nantucket. A typical day for me at Branson's Nantucket involves me answering phone calls and directing them to the correct departments if needed. This is our 5th time to go there and it gets better each time we visit. The location is great - not in town but in view of Table Rock Lake. Branson's Nantucket Sales & Marketing Team is growing. He said no problem, Branson Nantucket just wants the opportunity to show case their development. I reluctantly agreed only after their assurance we could be socially distanced and wearing masks. You folks haven't heard the last of this! Min Price . We recently went through the tour at Branson's Nantucket. This is pitch by their manager Larry Ainsworth to every existing owner yet he says you're one of 22 and it's very limited and it's approved by the real estate commission another lie. We are trying to get out. @Averagefamily The airport is owned by the City of Charlotte and operated by the city's aviation department. What about all the pages you write on to show how much you save? We returned later to find that what we actually purchased was down a flight of exterior stairs in the "basement" of the unit we were shown. The salesman asked if either of us would be interested in a cruise. Check Out — / — / —. My husband felt committed already but I kept at him and found the 5 day clause, thankfully...It took me 4 days but finally he came around and agreed this is not a good time for this investment, that as flexible as it seems we would not be able to make use of it. We knew we had to go through the 90minute 'meeting' to receive our 2 night stay, free$30 meal voucher & 2 different show tickets each. Once home, I sent in cancellation letter. Staff was great and helpful. Then the hassle of going through 'points' to get your vacation booked. My wife and I visited Branson Nantucket in June, 2014. Status: Unresolved. Don't buy these guys. A floor manager came over and told me he didn`t like my attitude, threw some paper work at me and for me to get my "fat ### out of there", never come back here again etc. no charge, this is a free service; be the first to find out We have tried since November to talk with them and they don't return calls. WHAT? As a matter of policy, BBB does not endorse any product, service or business. Had to have a couple feet of lower stomach removed. The sales lady lied to my parents when she sold it to them . 2837 State Hwy 265 in Oklahoma than stay there! Was always able to get one with a lake view. So, she signed the papers to buy the LOUSY BARGAIN, and guess what? We were very impressed and purchased at that presentation. Nantucket says the only one the counts is the latter. But no such luck. You never get to talk to anyone who can help. We have owned at Bransons' Nantucket for several years. Bransons Nantucket, Branson, Missouri . We only employ those that have experience in working in the customer service field. Again he cussed me and then said he was calling to police to remove me. Give me Taos New Mexico anyday! Are these people thieves? Timeshare Directory. Our son called him back and left a message but he didn't return the call. We paid Nantucket $200.00 cash down and I signed a contract for them to take out $100.00 a month for 12 months to pay for the CRUISE. If Nantucket treats someone interested in buying from them like this I cant imagine how they treat you once they have your money. We paid the 3 years of maintenance fees and then were billed again a month later for the same 3 years, this time with a 10% increase. I told her we dont carry checks but can show her we have a checking account with over 16000 dollars in it. We didn't buy, but we knew that up front. BBB Rating & Reviews: She has been everywhere and done everything. and that so and so followed me out and started being very nasty he said I would be sent a bill for wasting their time. Whether its checking in, … Branson's Nantucket's President, Frank Blacketer, has informed us that his personal philosophy is that his owners needs and concerns always come first. I agree... Bad business ! I asked, "How Much?" If fact when you do try to book it they are either booked up or give you the run around . If you like what you hear, you shouldn't have a problem. Branson's Nantucket - Shortage of handicapped accessible units, View all 10 Branson's Nantucket complaints & reviews. He said $1, 295.00 which would include a few days stay at one of their Time Shares. Send this page to a friend Be notified of new ads for this resort. I live near Branson, and in 2014, was invited to attend a time share demonstration by a friend from Arkansas--she didn't want to go alone, and said she had paid $99.00 for some show tickets & places to eat out. We look forward to resolving any issues you may have. I disagree. (from Dave Ramsey.com). That was all we planned. I informed them of this error and it was like pulling teeth to finally get back that over amount they took from me. BBB is here to help. So, seriously: Anyone want to buy a timeshare? We were told that all the units were the same and the unit we were purchasing was the same. He was only given partial wages and not in compliance with Mo Laws, namely stat. Sales Center is located at: 2837 State Hwy 265. Not happy with my experience with them so far. I would bet that they've never been to one of those presentations anywhere before. that lady is a scammer. Bransons Nantucket, Branson: See traveler reviews, 6 candid photos, and great deals for Bransons Nantucket, ranked #79 of 94 specialty lodging in Branson and rated 3.5 of 5 at Tripadvisor. © 2004-2021 ComplaintsBoard.com. We didn't research it over the internet. We do know they make money on upgrading people into other programs and we're going to at Christmas. This is just another way we ensure that your ownership and your stay at Branson's Nantu… She told them just call 2 hours before you decide to come and we will have it all ready for you . which they are heavily penalized. No pressure was applied at all. 14000 points has huge limitations with when, where, size, etc. I am going to get that persons name and turn it into the attorney jeneral office. WE were told that only certain Owners Qualified, and that We would have to keep it Hush Hush. He called a manager and they said it was fine so. BBB is benevolent in giving them a D. BBB remains operational and focused on serving our business community. At this point I had read many complaints towards them online and just wanted out. I have stayed at Branson Nantucket in a 3 bedroom a few times in the past through an RCI exchange. I am certainly not his pal. Another lie. The guy even called me pal. Visit Resort Website. The salesman deceived and pressured us. We wanted to make our kids happy, my husband wanted to make me happy and all our business sence just flew out the door! I told him he was lying and as I was leaving he called me an ahole. Branson's Nantucket is the Premier resort in the Branson, Missouri area - enjoy the benefits of a high end fractional ownership! Submit. The next day's visit at Nantucket was a pleasant surprise for my wife and I. Quite comical. Total lyres here stay away. She said well you cant buy one then and put me on the phone with another man and he asked how can he help me with a smug tone. 2837 State Hwy 265 Home; About Us; Blog; For Rent; Contact (866) 723-1199. The employees need to be Frank honest I'm completely forthwith how are they going to get to heaven again if they are not honest are completely honest with all of the complaints I have spent 3 hours reading all of these complaints I spent two hours last year we are very fortunate that we don't experience what everybody else is experiencing and I do believe that's because it was the Blessed lady weather that has helped us through this. Emergency 24 Hour Number – 417.459.8583 or "We absolutely had a great experience with xxx company and strongly recommend them to others!!" We go to branson every year, so it makes a lot of sense for us. Fortunately, after returning home, i found out that Missourians have 5 days to cancel their contract with a letter of cancellation sent by certified mail. If you have a complaint with Branson's Nantucket, please contact our customer support via: We too were lied to and mislead in our sales meeting . We need those for our sales pitches so you get a view of the driveway and not even close to each other. We’ll guide you through the process. By the way, if you are not selected (I have never heard of anyone being selected), you loose the points you contributed. So no matter what I will loose the points, because Nantucket doesn't select anyone. Now this guy was not in uniform so I dont know for sure if he was a policeman but he had a badge. #25 of 94 Specialty Lodging in Branson. We welcome you to experience the Luxurious side of Branson. I agreed to do that and simply went to the hotel, checked in, then immediatly gave the key back and checked out. My wife and I are looking to buy a time share so when a guy offered us some money to tour at Nantucket we said sure. http://www.bbb.org/southwestern-missouri/business-reviews/timeshare-companies/bransons-nantucket-in-branson-mo-32556. I told the rep that I have a home in the area and that I would stay there. Nantucket is awesome, each person is different about their feelings, i got treated great so did my family. As far as the duration of the presentation, as any other vacation ownership presentation that comes on the heels of a subsidized vacation package offered by outside marketing sources they are ALWAYS a minimum of 90-120 minutes based on the guests level of interest. Max Price . They state that they do this with only owners in row one or the last three buildings in row three. Anyone want to buy a timeshare? Penny Dey, co-owner of Atlantic East Nantucket Real Estate, agreed. anyone promised a full refund if they hadnt built a certain number of their properties within a certain time frame? I agreed. BBB Business Profiles are subject to change at any time. Funny that you state you get a copy of ever thing. They don't reply to concerns. there are homes built you see not just a drawing, why dont you get your facts straight, if you dont know find out! Please feel free to submit a review or read some of our existing ones to see if this is the right fit for you. Why go to a hotel when you can rent a Branson Nantucket from buyatimeshare.com. Will never go through this again! Thankful for our many wonderdul owners and guests! Several times I told her we had enough and was ready to go. Meanwhile, we will never again stay in the "beautiful" unit we were shown because that is not the unit we purchased and we cannot access the unit we actually purchased. Min Price . nantucket people care. We stopped making payments. It turned out that the new paperwork was for an ADDITIONAL purchase for $52k and our $21k was downpayment and we now owed the original $24k PLUS a new $31k PLUS being $21k out of pocket! Is that lying and deceit? 88 reviews. @lovemyjobinBranson Most rude people I have ever met!!! We didn't talk about it or think about it. But Nantucket while a nice place the people just are NOT honest. Branson's Nantucket Timeshares for Sale and Rent. Do research, be prepared so you can stay away from the "free" deals and any timeshares. An owner services representative will quickly respond to you via e-mail. We told him about our strange interaction with Branson Travel and he readily acknowledged how hard it is for him to get the right candidates in for a presentation. Everyday: 8:00 a.m. – 6:00 p.m. Even went their 1 year ago and visited their office and they couldn't produce a contract. TERRRIBLE company to work with. But people should stay away from all the deals that "give away" free nights, etc. They certainly change their stories faster than a woman is accused of changing her mine. BALONEY!!! We will probably be going with wyndham. The foremost was through a face to face with the sales rep and the second with the financial/contracts lady. I can see how people that aren't looking to buy, or people that have their minds made up before they even see it may find them rude. I also prepare gifting for the guests that buy property in our company during daily tours as well as gift baskets for owners. I'm sure most people don't think about timeshares until they are involved in one, as we did. Later, he brought the sales manager over to talk with us, we were again surprised. It seems like they have made some changes in how they do business, for the BETTER. They promised show tickets to Noah the Musical a month ago but when we got there it was sold out so we got other tickets. How BBB Processes Complaints and Reviews, BBB of Eastern & Southwest Missouri & Southern Illinois. :). A representative will … Toll free – 877.365.8082 We have other time shares as well. Branson's Nantucket offers accomodations with convenient access to Branson's most popular attractions. Fax – 417.338.5023 Branson's Nantucket is a Private Residence Club located on the West side of Branson, Missouri situated in the picturesque Ozark Mountains overlooking Table Rock Lake. We received a call telling us about the free nights stay etc all for $99. A few minutes latter 2 men walk out and one says he is the police and asked me to get up and he would show me where the money is 1st lie then he said they found something when they did a check on me and I dont qualify to do the program 2nd Lie. I work closely with management in all facets of the business. Where Owners Find Renters. Nantucket is great for the run around. Max G. and Norma Faye L. Branson's Nantucket | Branson, Missouri Part one: Norma and Max tell their story of what they believe are deceptive and fraudulent practices by Branson’s Nantucket, feeling they’d been mislead into becoming obligated to a line of credit. We've had enjoyed her students over can't believe how they lie and deceive people in order to sell these units they need to just be honest with their program. Toll free – 877.365.8082 Keep up the good word!" We were told owners have 90% vote for potential maintenance fee increase - not true.