A: The maximum size of an individual file is 5 TB, which is the maximum size of an individual object in S3. You can use S3 lifecycle policies to change an object's storage tier or delete old objects or object versions. File Gateway allows your existing file-based applications or devices to use secure and durable cloud storage without needing to be modified. If you directly overwrite or update an object previously written by File Gateway, it results in undefined behavior when the object is accessed through the file share. A: Yes, you can use the gateway for cross-account access to buckets. A: Yes, AWS Storage Gateway is compliant with the Payment Card Industry Data Security Standard (PCI DSS) based on recent assessments. If you then mount this locally on /mnt/my-bucket/my-prefix and create a file named file.html in a directory /mnt/my-bucket/my-prefix/dir this file will be stored as an object in the bucket my-bucket/my-prefix with a key of dir/file.html. The Storage Gateway VM heartbeat will be available giving you the ability automatically restart the gateway on a specific timeout. VMware Cloud on AWS has VMware HA enabled by default and shared volumes are available. You may also request a sales quote from the AWS Storage Gateway console. When all data written to the volume prior to the snapshot request has been uploaded from the gateway and into EBS, the status will change to AVAILABLE. If not present, data is efficiently synchronously fetched from Amazon S3 using byte-range gets. During a hardware, software, or network failure, VMware will trigger a gateway restart on a new host or on its existing host if the host is still operational. Q: Can I route my AWS Storage Gateway internet traffic through a local proxy server? Please let us know via AWS Support or through your AWS account team of any specific apps with which you'd like to see compatibility tested. A: File Gateway presents a file-based interface to Amazon S3, which appears as a network file share. A: You can start from either the Storage Gateway console or the AWS Backup console to manage your backups. Prospective customers can request the reports by working with the AWS sales team. Q: Can I monitor my file share using Amazon CloudWatch? For detailed pricing information, please visit the AWS Storage Gateway Pricing page. Once activated, you manage and use your new Storage Gateway Hardware Appliance with the AWS Console, CLI, or SDK, similar to how you would with the virtual appliance today. A: If you have already activated the appliance and associated it with your AWS account, you will need to factory reset it before adding more storage. This associates your hardware appliance with your AWS account. You can retrieve a tape archived in S3 Glacier and S3 Glacier Deep Archive to S3, typically within 3-5 hours and 12 hours, respectively. AWS CloudTrail is a logging service which records the API calls to your Amazon AWS account and delivers them to you. Additionally, you can use the API or SDK to programmatically manage your applicationâs interaction with the gateway. A: After purchase, you own the hardware appliance. Q: Can I use Amazon S3 lifecycle, cross-region replication, and S3 event notification with File Gateway? If you specify a S3 prefix when creating a file share you are tying the file share to the S3 prefix. A: Yes. Q: How do I use the AWS Storage Gateway service? A: No. Q: How are buckets accessed by the gateway? A: The gateway returns a large number (8 EB) as your total capacity. Q: How does the AWS Storage Gateway manage updates? A: The virtual tape containing your data must be stored in a virtual tape library before it can be accessed. All volume and virtual tape data is compressed before it is transferred to AWS by the gateway, which can reduce your storage charges. A: Yes, you can monitor usage of your file share using Amazon CloudWatch metrics and get notified on completion of file operations through CloudWatch Events. As a requester, you will incur the charges associated with accessing data from Requester Pays buckets. It is up to you to maintain a single writer/multi reader configuration from your application. If the cache is too small then read latencies will increase as data being requested must be fetched from S3, and writes could fail if there is no free cache space to store data locally pending upload to S3. However, you can use the Tape Gateway APIs to manage your virtual tape library and your virtual tape shelf. If you have a volume with 100 GB of data, but only 5 GB of data have changed since your last snapshot, only the 5 additional GB of snapshot data will be stored in Amazon S3. A: AWS Storage Gateway console will show availability events in log tables and interruptions in performance graphs during a gateway restart. AWS offers you a pay-as-you-go approach for pricing for over 160 cloud services. A: For AWS US East (N. Virginia) region, you are charged, when moving a virtual tape that has been archived in S3 Glacier to S3 Glacier Deep Archive, at a rate of $0.032 per GB of data stored on the tape. AWS pricing ⦠Q: Can I move a tape in S3 Glacier Deep Archive to S3 Glacier? You cannot access virtual tape data using Amazon S3 or Amazon S3 Glacier APIs. This compression can reduce both data transfer and storage charges. In the US East (Northern Virginia) Region, you would be charged a prorated early deletion fee of $0.012 per GB deleted within three months. Q: What AWS Storage Gateway types can I manage through AWS Backup? Q: Which S3 storage classes can I retrieve my archived virtual tape to? Q: How does File Gateway manage the local cache? Also, you can optionally configure different gateway types to encrypt stored data with AWS Key Management Service (KMS) via the Storage Gateway API. A: To use File Gateway on-premises with PrivateLink and private virtual interfaces (VIFs) to access your Amazon S3 buckets, you will need to setup an Amazon EC2 based proxy server. A: The file upload notification provides a notification for each individual file that is uploaded to Amazon S3 through File Gateway. Q: What file system operations are supported by File Gateway? A: Yes. Q: How do I protect volumes on Volume Gateway using AWS Backup? For more information, please visit the Managing Gateway Updates section of our documentation. A: Yes. Directories are managed as folder objects in S3, using the same syntax as the S3 console. When you rename a file or directory the gateway performs copy-put requests to create a copy of the objects in S3 under the new keys and then deletes the original objects. You can monitor the status of your data transfer and your storage interfaces through the AWS Management Console. Third, all tapes stored in S3 Glacier Deep Archive are protected by S3 Server Side Encryption using default keys or your KMS keys. Q: Does AWS Storage Gateway support FIPS 140-2 compliant endpoints? This fee is prorated daily and prices vary by region. Application level coordination is required to do this in a safe way. ⦠All iSCSI reads and writes for Volume Gateway and Tape Gateway will hang during a gateway restart and then automatically retry. Q: How much data can I store on a virtual tape? With Reserved Instances, you can save up to 75% over equivalent on-demand capacity. Q: What file operations will I see in File Gateway audit logs? Q: How do I create multiple shares per bucket in a gateway? You can then mount this volume as an iSCSI device to your on-premises application server. Q: How do I know when my file is uploaded? Symbolic links and hard links are not supported. A: You can configure your SMB file share to be accessed by Active Directory (AD) users only or provide authenticated guest access to users in your organization. More information can be found on the AWS FedRAMP compliance page. A: You will be charged standard rates for Amazon CloudWatch Logs, Amazon CloudWatch Events, and Amazon CloudWatch Metrics if you configure File Gateway audit logs. Q: What are the minimum hardware and software requirements for the AWS Storage Gateway? Q: How will I be charged for network data transfer to and from AWS when using AWS Storage Gateway? Q: How much volume data can I manage per gateway? AWS service Azure service Description; Elastic Container Service (ECS) Fargate Container Instances: Azure Container Instances is the fastest and simplest way to run a container in Azure, ⦠A: The AWS Storage Gateway sits between your applications and Amazon storage services. AWS Price List Service API (AWS Price List Service) is a centralized and convenient way to programmatically query Amazon Web Services for services, products, and pricing information. To learn more, please see âEncrypting Your Data Using AWS Key Management System,â in the Storage Gateway User Guide, which includes critical details about usage of the feature. You can retrieve a tape from S3 Glacier Deep Archive to S3 or delete a tape from S3 Glacier Deep Archive. A: To use the file share, you mount it from your application using standard UNIX or Windows commands. You can modify both the time the snapshot occurs each day, as well as the frequency (every 1, 2, 4, 8, 12, or 24 hours). Q: Will I lose data during a gateway restart? Q: Is AWS Storage Gateway HIPAA eligible? Q: How will I know when a gateway returns to operation? You can also control whether the file shares on the File Gateway are browsable by users. Q: Can I add more storage to a Storage Gateway Hardware Appliance after it has been activated? However, if you are using the AWS Cost Management tool, usage and cost for virtual tapes you store in Deep Archive Pool will be included under AWS Storage Gateway in your detailed monthly spend reports, and not broken out as a separate service line item. A: When you write files to your file share with File Gateway, the data is stored locally first and then asynchronously uploaded to your S3 bucket. Q: Does AWS Premium Support cover the AWS Storage Gateway? Creating sparse files will result in a non-sparse zero-filled object in S3. Find user guides, developer guides, API references, tutorials, and more. If you directly overwrite or update an object previously written by File Gateway, it results in undefined behavior when the object is accessed through the file share. Q: What are the benefits of storing virtual tapes in AWS compared to warehousing tapes offsite? Storage Gateway High Availability can be used on VMware Cloud with no additional requirements. Q: What does Storage Gateway HA give me that I don't already have if I operate VMware HA? A: You purchase the hardware appliance through a streamlined procurement process that is integrated in the AWS Console. A: AWS Support works with the hardware manufacturer for hardware support. Q: What types of failures are covered by Storage Gateway with high availability? Q: How can I tell how much storage I am going to be billed for? Note that AWS Storage Gateway efficiently uses your internet bandwidth to help speed up the upload of your on-premises application data to AWS. Information on HIPAA eligible services on AWS can be found on our HIPAA Compliance page, and you can also enter into a BAA with AWS on that page. You manage the appliance from the AWS Console or API. Q: Will I see an availability event in CloudWatch when a gateway restart occurs? You may also test whether a deployed gateway is HA-capable by choosing the âTest VMware HAâ action in console. The SSDs are hot pluggable, and the appliance will automatically recognize the extra storage upon adding SSDs to the appliance. A: You will pay for the S3 requests made by File Gateway on your behalf to store and retrieve your files in S3 as objects. A: There are two models available that offer 5 TB or 12 TB of local SSD cache. A: Yes. We recommend a single writer to objects in your S3 bucket. Q: What sort of encryption does Volume Gateway use to protect my data? Virtual tapes are discovered by your backup application using its standard media inventory procedure. To access the file share from your applications, you mount it from your application using standard UNIX or Windows commands. A: EBS snapshots taken from your Storage Gateway volumes are stored and billed by Amazon EBS. Depending on your use case, Storage Gateway provides 3 types of storage interfaces for your on-premises applications: file, volume, and tape. The Volume Gateway provides block storage to your on-premises applications using iSCSI connectivity. These notifications can be used to trigger additional workflows, such as invoking an AWS Lambda function or Amazon EC2 Systems Manager Automation, which is dependent upon the data that is now available in S3. Q: My application checks storage size before copying data. Q: Can I have multiple writers to my S3 bucket? Storage Gateway supports three key hybrid cloud use cases â (1) Move backups and archives to the cloud, (2) Reduce on-premises storage with cloud-backed file shares, and (3) Provide on-premises applications low latency access to data stored in AWS. Q: Will I be able to set a service timeout that triggers a gateway restart? Q: What guidance should I use to provision size of the gatewayâs cache disk? By using reserved capacity, your organization can minimize risks, more predictably manage budgets, and comply with policies that require longer-term commitments. The local cache should generally be sized for the working set of data that you need low-latency access to. You can retrieve a virtual tape archived in S3 Glacier Deep Archive to S3 using standard retrieval method typically within 12 hours. Q: Does File Gateway provide logging to monitor client file access operations? A: AWS Storage Gateway supports FIPS 140-2 compliant endpoints in the following AWS Regions: US East (N. Virginia), US East (Ohio), US West (N. California), US West (Oregon), Canada (Central), GovCloud (US-West), and GovCloud (US-East). This compliance is demonstrated through FedRAMP Authorization of these two regions at the FedRAMP High categorization level. A: File Gateways stores data directly in Amazon S3. Q: Does File Gateway support integration with on-premises Microsoft Active Directory (AD)? A: No, AWS Storage Gateway Hardware Appliance is not FIPS 140-2 compliant. To learn more, please refer to the documentation. In turn, the gateway translates these file operations into object requests on your S3 buckets. The gateway provides you an effective mechanism to store data in AWS across the range of storage services most suitable for your use cases. Once configured, you start using the gateway to write and read data to and from AWS storage. An object that needs to be accessed by using a file share should only be managed by the gateway. You can further limit access to the file share as read-only or read-write, or to specific AD users and groups. Objects written through File Gateway can be directly accessed in S3. A: No. It is supported in 16 AWS Regions including US East (Northern Virginia, Ohio), US West (Northern California, Oregon), Canada (Central), South America (São Paulo), Europe (Ireland, Frankfurt, London, Paris, Stockholm), and Asia Pacific (Mumbai, Seoul, Singapore, Sydney, Tokyo). All existing Volume Gateway snapshot functionality and your existing Amazon EBS Snapshots remain available and unchanged. File Gateway securely and durably stores both file contents and metadata as objects, while providing your on-premises applications low-latency access to cached data. After you eject tapes from backup application, your tapes are archived to S3 Glacier or S3 Glacier Deep Archive. A: Use cases for File Gateway ⦠Q: How will the virtual tapes I store in Deep Archive Pool, associated with S3 Glacier Deep Archive storage class, show up on my AWS bill and in the AWS Cost Management tool? Q: What operational visibility will I have during a gateway restart? AWS Backupâs backup schedule operates independently from the Volume Gateway scheduled snapshots, and provides you an additional way to centrally manage all your backup and retention policies. A: You are charged, when retrieving a virtual tape that has been archived in S3 Glacier, at a flat rate of $0.01 per GB of data stored on the tape. In cached mode, each volume can be up to 32 TB for a maximum of 1 PB of data per gateway (32 volumes, each 32 TB in size). The gateway software running as a VM or on the hardware appliance is stateless, allowing you to easily create and manage new instances of your gateway as your storage needs evolve. Q: Which Regions support AWS Storage Gateway FIPS 140-2 compliant endpoints? A: Yes, when creating your file share you can enable access to Requester Pays S3 buckets. A: If a virtual tape is deleted within three months of being archived in S3 Glacier or within six months of being archived S3 Glacier Deep Archive, you will be charged an early deletion fee. Q: Does AWS Storage Gateway support network bandwidth throttling? If the virtual tape has been stored for three months or longer in S3 Glacier or for six months or longer in S3 Glacier Deep Archive, there is no charge for deletion. Q: When does each monthly billing cycle begin? A: To purchase the hardware appliance, you start at the AWS Storage Gateway console. You can restore EBS snapshots to a Volume Gateway volume or an EBS volume. A: Yes, you can use AWS Direct Connect to increase throughput and reduce your network costs by establishing a dedicated network connection between your on-premises gateway and AWS. You can optionally configure encryption for data stored in AWS on volumes using AWS KMS managed keys via the Storage Gateway API. By default, all data stored by Volume Gateway in S3 is encrypted server-side with Amazon S3-Managed Encryption Keys (SSE-S3). Q: What metadata can my SMB client access for objects created outside of the gateway? A: Volume and Tape Gateways perform compression of data in-transit and at-rest which can reduce both data transfer and storage charges. A: Yes. A: Yes, the file share name does not have to be the same as the S3 bucket or S3 prefix names. Q: What environments are enabled for Storage Gateway high availability? A: On-premises, you can deploy a virtual machine containing the Storage Gateway software on VMware ESXi, Microsoft Hyper-V, or Linux KVM, or you can deploy Storage Gateway as a hardware appliance. Q: Can I export an NFS and SMB file share on the same bucket? A: You can access the File Gateway audit logs in Amazon CloudWatch. A: You can create alarms for your gateway in the Amazon CloudWatch console. You are billed by Amazon S3 for the objects stored and requests made by your File Gateway. A: The hardware appliance supports File Gateway with NFS and SMB interfaces, Volume Gateway cached volumes with iSCSI, and Tape Gateway with iSCSI-VTL. A: Volume and Tape Gateways connect directly to AWS services through the Storage Gateway VPC endpoint without the need for a proxy to S3. The calendar month begins midnight UTC on the first day of every month. For more information, please see our documentation on Storage Gateway limits. A: Yes, administrators will be able to set a timeout in the vSphere console that will restart the service if the gateway is unreachable for the specified number of seconds. A: Each Volume Gateway can support up to 32 volumes. For details on storage classes, refer to the Amazon S3 documentation. File metadata is collected as a part of that scan, file contents are downloaded only when the object is read. A: Virtual tapes stored in S3 Glacier Deep Archive will be charged S3 Glacier Deep Archive storage class rate. We recommend using an EC2 instance family that is optimized for network bandwidth. To learn more, please see âEncrypting Your Data Using AWS Key Management System,â in the Storage Gateway User Guide, which includes critical details about usage of the feature. Whether you are running a single instance or dozens of individual services, you can estimate your monthly bill using the AWS Pricing Calculator. HIPAA eligibility for Storage Gateway applies to all gateway types (File, Volume, and Tape). A: The gateway does not automatically download full objects or all the data that exists in your bucket; data is only downloaded when it is explicitly accessed by your clients. In the cached mode, your primary data is written to S3, while retaining your frequently accessed data locally in a cache for low-latency access. Existing customers can download the Attestation of Compliance (AOC) and PCI Responsibility Summary reports in the AWS Management Console with AWS Artifact. A: Yes, but the appliance must be activated before it is moved to the private network. For services such as S3, pricing is tiered, meaning the more you use, the less you pay per GB. Q: What sort of encryption does Tape Gateway use to protect my data? Q: Is AWS Storage Gateway FedRAMP compliant? The configured CMK used to encrypt a volume cannot be changed after creation. The IAM role and IAM access policy are created in your account and you can fully manage them yourself. A: Local disk storage on the gateway is used to temporarily hold changed data that needs to be transferred to AWS, and to locally cache data for low-latency read access. Q: What if there is a hardware problem with the hardware appliance? A: Yes, the service supports PrivateLink for all gateway types (File/Volume/Tape). Q: Can I export an SMB file share without Active Directory? Using the AWS Management Console, you can create a new volume from a snapshot youâve stored in Amazon S3. The following arguments are supported: allocation_id - (Required) The Allocation ID of the Elastic IP address for the gateway⦠Q: Can I have two gateways writing independent data to the same bucket? A: You can manage backup and retention policies for cached and stored volume modes of Volume Gateway through AWS Backup. As your organization evolves, AWS also gives you options to acquire services that help you address your business needs.